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Volaby guides & support
15 Articles  in this category
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Volaby guides & support

15 Articles in this category
Written by Shayne Herriott , Alice Brooks
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How to login

To access Volaby login via https://osa.volaby.org/ or https://osnz.volaby.org/sign-in for NZ
Written by Shayne Herriott
Updated on : 13 Aug 2022

How do I set my availability for shifts?

Go to My Elements page - and you will see a My Rosters which should only show the shifts you are on the team for. On the right of the shift name you will see a button that states your current status and when clicked will open a dropdown menu, with...
Written by Alice Brooks , Shayne Herriott
Updated on : 26 Sep 2022

How do I change my availabilities?

See a quick video here-  https://www.loom.com/share/45503ae111fb4b01b3cc94bf9dfc9a4f If you are struggling to edit or set availabilities for dates in the future because all of the dates you can see are already blue or green then this is the best w...
Written by Shayne Herriott
Updated on : 11 Aug 2022

If my availabilities change for shifts, what can I do?

See a video here https://www.loom.com/share/118d3e92394d4b60abed29e5e971eb5d Under the My Elements page, you will see a tab called My Activities (This will show the shifts you are on the team for). There is colour coding indicating the current ...
Written by Alice Brooks , Shayne Herriott
Updated on : 24 Jan 2023

How do I complete a shift report?

See a video here https://www.loom.com/share/fc009e5d2f6f4c36966bece2be4246f5 On the side menu, go to ‘Activity Report’ Under the incomplete reports tab, you will see the shift reports to be completed for the activities you are on Click on the ...
Written by Alice Brooks , Shayne Herriott
Updated on : 24 Jan 2023

How do I check and edit shift reports?

You can see a video of how to do this here -  https://loom.com/share/cd3dae194159411c963d5b598666a241 As a Service Leader , you will be able to review and edit submitted reports. You can do this 1 of 2 ways. Access through Activity Report: Vis...
Written by Shayne Herriott
Updated on : 11 Aug 2022

How do I access shift report data?

As a Service Leader  or Service Coordinator , you can access the data that is collected from the activity reports. There are 3 ways to access the information you are after and the best method will depend on what information you are looking for. ...
Written by Alice Brooks , Shayne Herriott
Updated on : 14 Sep 2022

How do I create a shortcut on my phone

Apple devices How create a reporting shortcut on an Apple device. You can change the page you visit for any other pages on the site. Click on Safari icon   Visit Volaby On the menu go to the Activity Report tab Check the URL reads osa.vol...
Written by Shayne Herriott
Updated on : 21 Sep 2022

How do I complete a roster?

See a video  here Go to the ‘Rosters’ page on the left hand menu - You will only see the shifts you are Team Leaders on TIP: You can click the filters button on the top right to look for specific shifts/dates/times. TIP: Adjust the filter da...
Written by Shayne Herriott
Updated on : 11 Aug 2022

How do I report an incident

Watch a video here In the left hand menu, click on Incident Report Complete the form, which should look similar to the previous incident report Select your service under the ‘Program’ heading Your shift should appear under the ‘Activity’ head...
Written by Shayne Herriott
Updated on : 12 Aug 2022

How do I cancel a shift?

Go to the ‘Rosters’ page On the right hand side of the page you will see the list of upcoming shifts You can filter using the bottom on the top right by date, time and more Click on the shift you want to cancel, then on the top right hand side...
Written by Shayne Herriott
Updated on : 12 Aug 2022

How to see whether I am rostered to drive?

You can visit Activities and click on My Rosters at the top of the screen to be able to see what activities are published in the teams you are in. On this page you will be able to browse the activities and the dates. Once you have been rostered on...
Written by Shayne Herriott
Updated on : 12 Aug 2022

How do I promote Volunteers to Activity Leaders (Team Leaders)?

Service Leaders  and Service Coordinator will have the ability to promote general volunteers to activity leaders (team leaders). STEP 1: See this video (NOTE: the video only covers step 1 of the 3 step process) Visit Activity Management o...
Written by Alice Brooks , Shayne Herriott
Updated on : 05 Sep 2022

What do I do when I go on leave?

Volaby works on an availability system rather than a leave system. So we recommend setting your availability in bulk and then just removing the dates you are unavailable. Go to the Activities tab Click on the calendar icon to open a calendar view...
Written by Shayne Herriott
Updated on : 12 Aug 2022

Volaby volunteer access levels

Volunteers will have differing levels of access in Volaby depending on their role. The below provides a snapshot of what each role can access in Volaby.
Written by Alice Brooks
Updated on : 14 Sep 2022