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Volaby guides & support
17 Articles
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Written by
Kate Flint
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max chapman
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How to login
To access Volaby login via https://osa.volaby.org/ or https://osnz.volaby.org/sign-in for NZ
Updated on : 14 Feb 2023
How do I set my availability for shifts?
This article covers how to set your availability for shifts in Volaby for a period of time (ie. 6 months) and for a specific date. Read the instructions below or see video here https://vimeo.com/798583431/436ecce457 Setting your availability for ...
Updated on : 23 Jun 2023
How do I change my availabilities?
If you look at your My Rosters or Availability Centre but are not able to made any changes, this is probably because you have already inputted your availability for the shifts you can see, or they have published rosters. If you want to edit or set a...
Updated on : 14 Feb 2023
How to apply for activities (shifts)
Login to Volaby Link to login for AU volunteers - https://osa.volaby.org/sign-in Link to login for NZ volunteers - https://osnz.volaby.org/sign-in From the lefthand side menu navigate to the Activities > All Activities Scroll...
Updated on : 06 Jun 2023
If my availabilities change for shifts, what can I do?
See a video here https://vimeo.com/798585660/4caa40a94f Please note that if your availability has changed but the roster has already been published (the shift is in green), you will have to reach out to your team leader directly for them to ...
Updated on : 14 Feb 2023
How do I complete a shift report?
Things to remember before completing your shift report: Only one (1) driver should be listed on the driver report The driver should not be listed on the general volunteer report Drivers' hours are calculated from the time they ...
Written by
Kate Flint
,
max chapman
Updated on : 06 Aug 2024
How do I check and edit shift reports?
You can see a video of how to do this here, both of the options below are shown in the video - https://vimeo.com/798587852/08309d2a17 As a Service Leader , you will be able to review and edit submitted reports. You can do this 1 of 2 ways. Acce...
Updated on : 14 Feb 2023
How do I access shift report data?
As a Service Leader or Service Coordinator , you can access the data that is collected from the activity reports. There are 3 ways to access the information you are after and the best method will depend on what information you are looking f...
Updated on : 14 Feb 2023
How do I create a shortcut on my phone
Apple devices How create a reporting shortcut on an Apple device. You can change the page you visit for any other pages on the site. Click on Safari icon Visit Volaby On the menu go to the Activity Report tab Check the URL reads os...
Updated on : 21 Sep 2022
How do I complete a roster?
To get the most of out of Volaby rostering we recommend you watch our rostering video by clicking here How to use the Single Rosters view: Go to the ‘Rosters’ page on the left hand menu - You will only see the shifts where you are assigned as a...
Updated on : 07 Jun 2023
How do I cancel a shift?
Go to the ‘Rosters’ page On the right hand side of the page you will see the list of upcoming shifts You can filter using the bottom on the top right by date, time and more Click on the shift you want to cancel, then on the top right hand side...
Updated on : 12 Aug 2022
How do I see whether I am rostered to drive?
You can visit Activities and click on My Rosters at the top of the screen to be able to see what activities are published in the teams you are in. On this page you will be able to browse the activities and the dates. Once you have been rostered on...
Updated on : 12 Aug 2022
How do I promote Volunteers to Activity Leaders (Team Leaders)?
Service Leaders and Service Coordinator will have the ability to promote general volunteers to activity leaders (team leaders). Completing this process will automatically send the volunteer an email with instructions to complete an online t...
Updated on : 07 Mar 2023
How do I update my personal information?
In Volaby you can update the below information: Name, date of birth, mobile number and email address Volunteer profile (ie. postal & home addresses, emergency contact, uniform size) Drivers licence Conflicts of interest and medical informat...
Written by
Kate Flint
Updated on : 05 Sep 2024
What do I do when I go on leave?
Volaby works on an availability system rather than a leave system. So we recommend setting your availability in bulk and then just removing the dates you are unavailable. Go to the Activities tab Click on the calendar icon to open a calendar view...
Updated on : 12 Aug 2022
Volaby volunteer access levels
Volunteers will have differing levels of access in Volaby depending on their role. The below provides a snapshot of what each role can access in Volaby.
Updated on : 21 Feb 2023
How do I report an incident
Watch a video here In the left hand menu, click on Incident Report Complete the form, which should look similar to the previous incident report Select your service under the ‘Program’ heading Your shift should appear under the ‘Activity’ head...
Updated on : 12 Aug 2022