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Flexible volunteer 1st shift checklist example - Laundry
  • 20 Oct 2022
  • 3 Minutes to read
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Contents

Flexible volunteer 1st shift checklist example - Laundry

  • Updated on 20 Oct 2022
  • 3 Minutes to read
  • Contributors
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Article summary


Training checklists for new volunteers are accessed via the volunteers 'Tasks' in Volaby. Below is an example of the 1st shift checklist a Team Leader will complete with the flexible volunteer.


Team Leader instructions
We want our volunteers to be as hands-on as possible from their first shift. This checklist covers shift operations from start to end. You should demonstrate the task first and then ask the volunteer to
perform it. 

Select your asset type to populate the checklist and then tick the boxes as you progress through your training with the volunteer. If any of the below does not apply to your shift, please leave unticked
(ie. van uses tank not hoses). Please make sure you click 'Save' when you have completed the
checklist, so the volunteer can progress on their training journey.


Pre-shift

  • Service Provider check in
    • Before any shift explain to the volunteer we check in with the service provider and advise where to find them
  • Pre-shift huddle
    • Explain to the volunteer this is completed with the team before any shift to share new information (ie. incidents, van FYIs)
  • Site specific environment
    • Tell the volunteer what to expect from this shift, any previous incidents or friends to be aware of
  • Safe places & safe word
    • Point out the two safe places to the volunteer and remind them of the safe word
  • Wearing gloves
    • Explain gloves must be worn when handling unwashed clothing and while cleaning
  • Manual handling
    • Explain the importance of using correct manual handling throughout shift as covered in the volunteers induction

Safe shift setup

  • Unpacking the van
    • Explain the unpacking process and get the volunteer to help with lifting out tubs, baskets, trip guards, etc.
  • Hose setup
    • Demonstrate how to reel out the clean hose and then ask the volunteer to reel out the waste hose placing trip guards down
  • Control panel
    • Instruct the volunteer to turn on control panel and explain the purpose of each icon and button (system, tap & toilet, battery)
  • Charging the van
    • Show the location of power for external charging and how to setup (if applicable). Explain the other methods of charging.
  • Awning operation
    • Demonstrate and ask the volunteer to assist in the setup of the awning (if the weather is suitable)

Safe shift operations

  • Standard of Behaviour & Terms of Use poster
    • Talk through the points on the poster and explain when it is helpful to use
  • Sorting process
    • Explain how we ask friends to sort and shake washing into a basket and that our preference is for friends to load the machines
  • Magnet system & starting a wash cycle
    • Take the volunteer through the friends names on magnet system and how to start a wash cycle
  • Cleaning washing machines between cycles
    • Explain how the washing machines should be wiped out after each wash if any debris from the previous load was left
  • Tank point system (if applicable)
    • Explain the tank point system and ask the volunteer to update the whiteboard throughout shift (if operating from water tanks)
  • Drying process
    • Take the volunteer through how to load and start drying cycle. Explain the purpose of the red light and how to clean the lint
  • Returning washing to friends
    • Explain the process of returning washing to friends and the process for uncollected washing (never keep it in the van)
  • Plugging in external items
    • Explain for safety we are not able plug external items (such as mobile phones, hair trimmers etc) into the vans charging point

Safe shift pack down

  • Washing machines
    • Demonstrate and ask the volunteer to clean and clamp the washing machines
  • Hose pack down
    • Demonstrate how to reel in the clean hose and then ask the volunteer to reel in the waste hose placing trip guards away
  • Control panel
    • Instruct the volunteer to turn off the relevant buttons (ie. tap, toilet and system) on the control panel
  • Service provider checkout
    • Explain the importance of advising the service provider when the team leaves. If appropriate introduce the volunteer to the SP
  • Reporting
    • Show the volunteer how complete an activity (shift) report and incident report
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