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LOTF Dalby - Dalby Laundromat Shift
  • 21 Sep 2023
  • 2 Minutes to read
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Contents

LOTF Dalby - Dalby Laundromat Shift

  • Updated on 21 Sep 2023
  • 2 Minutes to read
  • Contributors
  • Print
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Article Summary

    • Escalation Points
      • Any issues with washing machines or dryers ask volunteers to call Adeyle & Doug McHardy the laundromat co-owners 0484 142 545 (public mobile number). Log an incident report.
      • If any general public/commercial customers have issues with the laundromat or machines refer them to call 0484 142 545 (public mobile number for owner Adeyle & Doug McHardy)
    • FAQs
      • Where do I get gold coins to activate the washing machines & dryers? $1 coins are stored in the safe inside the laundromat. The safe is located in the back right corner behind the “Danger” sign. See Key Lockbox & Safe Guide
      • How do I open the safe containing the coins and invoice book? Use the safe key on the keyring (with the storeroom key). There is no code for the safe. See Key Lockbox & Safe Guide for instructions on how to open the safe - this information should only be shared in person or over the phone with Orange Sky volunteers, do not distribute the link to the guide. 
      • Where do I find the key for the storeroom and safe? The storeroom key and safe key are located offsite. See Key Lockbox & Safe Guide for instructions on where and how to access - this information should only be shared in person or over the phone with Orange Sky volunteers, do not distribute the link to the guide. 
      • What is the code for the key lockbox? 1945
      • Can I give $1 coins to friends to activate the washing machines and dryers themselves? No. Orange Sky volunteers should not give any money to friends under any circumstances. Volunteers must load the $1 coins in the washing machines and dryers.
      • The coins keep returning when I try to load them into the coin slot of the washier/dryer. What do I do? Sometimes oils and dirt on the coins stop them from load properly. Give the coins a wipe over and then slowly load the coins one by one, wait for a coin to fully load before loading the next coin. If the issue persists, call the laundromat owner.
    • Links to Information Sources & Quick Guides
    • Contacts & Support
      • Adeyle & Doug McHardy - Laundromat Co-Owners - 0484 142 545 (public mobile number)
      • Public Customer Issues with Laundromat/Machines customers to call 0484 142 545
      • Team Leader(s) Angie Abbott (Wednesday) 0427 698 747
      • Service Leader Kate Taylor 0478 654 604
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