Team Leader

Position Title:  Team Leader Role Purpose & How You Help   The Team Leader helps us continue to change the lives of our friends on the street every day as a member of the volunteer team in your area. This volunteer role is respons...

Position Title:  Laundromat of the Future (LOTF) Team Leader Role Purpose & How You Help   The Team Leader helps us continue to change the lives of our friends on the street every day as a member of the volunteer team in your area....

We pride ourselves on our reliability and consistency of service, but sometimes it is necessary to cancel a shift. Always make the decision to cancel shift in conjunction with your Service Leader. Below are resources that will help you in making the...

An incident is anything that has a direct or potential impact on safety, well being, the van or our brand. Your role as Team Leader in managing incidents is to take the lead whether it be an altercation with a friend, a problem with the generator or...

If you find you are having to cancel shifts due to insufficient volunteers or you are frequently reaching out to other teams to assist it is a good idea to put in a request for additional volunteers. You can do this by notifying your Service Leader ...

Before a volunteer can join your team they go through the Orange Sky onboarding process. Below is how a new volunteer will join your team. You will be notified by email when you have a new volunteer and it is your role to reach out and organise thei...

The below email template can be used by Team Leaders to welcome new volunteers to their shift. Hi

The below email template can be used by Team Leaders to welcome new volunteers to their shift. Hi

Purpose: these instructions are to be used by volunteer leaders adding new volunteers to their WhatsApp groups.  Click the ellipsis (3 dots) in the top righthand corner of your team chat Group Info Scroll down until you see the +...

The below provides you with a high level overview of what training a volunteer will receive when they join Orange Sky. e-learning online training Volunteers will complete a 1 hour e-learning module which will cover an overview of Orange Sky an...

On a volunteers first shift they will receive on shift training with their Team Leader. We want our volunteers to be as hands on as possible from their first shift. This checklist covers shift operations from start to end. A Team Leader should demon...

We want our volunteers to feel confident and competent on shift. This second shift assessment is designed to identify any gaps in the volunteers knowledge to safely operate a shift. Team Leaders should ask the volunteer to demonstrate the task. If v...

The below provides Team Leaders with tips on how to train new volunteers. Take 5 minutes at the beginning of the shift to explain how the on shift training will work. Ask them how they went with completing the online induction module to gauge thei...

To get the most of out of Volaby rostering we recommend you watch our rostering video by clicking here How to use the Single Rosters view: Go to the ‘Rosters’ page on the left hand menu - You will only see the shifts where you are assigned as a...

Training checklists for new volunteers are accessed via the volunteers 'Tasks' in Volaby. Below is an example of the 1st shift checklist a Team Leader will complete with the flexible volunteer. Team Leader instructio...