Volunteer & Employee Support Program (VESP)

Volunteer & Employee Support Program (VESP)

The VESP is a confidential support program providing free wellbeing support to all Orange Sky volunteers and employees. OS recognises that personal or work-related problems can have a negative effect on the work performance and safety of volunteers, employees friends and others within the organisation.

About the VESP for volunteers

The VESP is in place to look after the mental health and wellbeing of all Orange Sky volunteers and staff. The service is completely confidential, and free of charge. The program allows individuals to access up to 4 support sessions per year, and further sessions can be easily approved by Orange Sky management if required. Sessions are provided either face-to-face, telephone or video conference depending on the preference of the individual accessing the services.

Orange Sky recognises that volunteers can face difficult or confronting situations whilst on shift, and the VESP is here to help with short-term counselling and crisis support in the event of an incident. We're committed to ensuring you enjoy your time volunteering with Orange Sky, and have access to the support you need.

Volunteers and employees may self-refer, however with their agreement or at their request, referral can be made by your manager. Please note, the VESP does not replace the normal performance management or issues resolution processes.

How to connect with our independent support services:

Independent wellbeing support can be accessed a number of ways dependent on your preference.

• By Phone:

Australia phone number: 1800 808 374

New Zealand phone number: 0800 808 374

• By requesting an appointment online - use this link

• Or by jumping on to the online wellness portal by using this

  Portal Link and the Orange Sky Code ORA3166.  

• Once you enter the code, you’ll be asked to fill in details to create an account.  The resources you access and other activities such as wellbeing checks are confidential.  You can find a range of articles in the Wellbeing Library, or sign up for a wellbeing program.  If you complete a wellbeing check, the resources will be tailored to meet your needs (eg. you might get recommendations on exercises if you’re looking to be more active).