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Waru Dryer Troubleshooting
Summary
The following guide can be used to troubleshoot problems with the Waru Dryer.
Causes
There are a few scenarios to consider, ensure you refer to the correct one.
Scenario | Next steps |
The dryer is powered on, the drum is spinning but the clothes are coming out wet | CHECK - If the LED light next to the START button is flashing while the drum is spinning, refer to Heater Problems section below CHECK - if the LED light is not illuminated, check that the vehicles system is switched on correctly and there is 12V power available. If everything is deemed okay, check that all electrical connections for the dryer are okay, otherwise lodge an incident report |
The dryer is powered on but the drum is not spinning | TECHNICIAN REQUIRED - There is likely a sensor that has been triggered inside the dryer which is causing this problem. A Richard Jay technician or electrician will be required to investigate further. |
Refer to the vehicle manual or Turning Battery-Powered Vehicles On & Off for power related issues
Heater Problems
A flashing red LED light on the bottom right of the dryer control panel indicates a fault with the heater. In most cases the fault will be related to a lack of fuel in the tank, please check that there is sufficient fuel in the vehicle or asset before proceeding. If the light is flashing more than once, please see the error codes table for next steps.
Always take note of how many times the light flashes during a fault. The red LED light will flash one or more times, then stop flashing for approximately 4 seconds, then start flashing again. The number of flashes corresponds to a particular error event as listed in the table below.
Note: Always count the number of flashes several times to ensure the code is determined accurately.
Reset Procedure
1. Locate the TVMS (Fuse Box) and identify the relevant dryer's fuse (each fuse should be labelled). [Information on where the TVMS can be found and how to change a fuse: here] - Please note that Hybrid fuses are located in an alternative location - see below.
ie. If Dryer 2 is faulting identify which fuse is for Dryer 2. On some occasions it may be one fuse for both dryers.
2. While the Redarc System is still on (ie. Systems button on control panel is green) - remove the fuse from the TVMS for at least 10 seconds, and then re-install.
2a. If you can’t access the TVMS, switch the system power off (although note that this will switch the entire system off).
3. Once completed, start a new drying cycle, now check that the red LED light is on and solid (i.e. not flashing)
4. Watch the system for at least 10 minutes and check whether the LED has begun flashing again.
- If the LED light is solid, check that the inside of the drum is hot as expected.
- If the LED is flashing again, log how many times the light is flashing and check the error code table.
- If the problem cannot be rectified, submit an incident report
5. Complete steps 1-4 several times for fuel related issues if the error does not clear, otherwise stop and submit an incident report.