A friend is talking about suicide and I have no idea what to do

If a team member on your shift has completed the Mental Health First Aid course, you may liaise with them, otherwise follow these steps:

1. Ask the person about suicide directly, e.g. "are you having thoughts of suicide?"
2. Stay with the person or leave them with someone responsible.
3. Work with the person to keep them safe for now.
4. Call one of the below support options:
   1. Emergency 000 (Australia) or 111 (New Zealand);
   2. Lifeline 13 11 14 (Australia) 0508 828 865 (New Zealand); or
   3. Suicide Call Back 1300 659 467 (Australia)

If you are unsure what to do or need more advice call Service Support.