SAFETY CALLOUTS
Consider the below callouts when guiding a volunteer through the instructions

Ensure no one is in the shower area before opening rear doors to work on the fuse box (Hybrid Van only).

When standing on the rear door step, have another volunteer to spot and maintain three points of contact at all times.

The location of the fuse may require reaching and twisting to small areas of the van, if this could aggravate an injury or condition do not perform the action and ask another volunteer to help. 

KEY INFORMATION

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Notes

When to reset?

A fuse only needs to be replaced when it has blown. Most often, a fuse reset is all that is required. This process involves removing the fuse for 30 seconds and putting the same fuse back in. 

When to replace?

There are 3 ways to know a fuse has blown and needs replacement.

1. The display will show an error notification that a fuse has blown.

2. The fuse box has a white light above the blown fuse. Note empty fuse slots are normal and do not need to be filled. 

3. When removed, the fuse will have visible signs of damage and the metal wire inside is not connected.
   
   

As pictured below, left is a normal fuse, middle and right are blown and need replacement.

VOLUNTEER CHECK-IN

Prior to completing work, please ensure the person(s) completing work feel comfortable and safe to commence work. 

INSTRUCTIONS

Fuse Reset

May require:

• Person with confidence in confined spaces with twisting body motion
• A tall person comfortable with reaching up high

Step

Instruction

Photo

1

Locate the fuse box

Note*: If needed, locate the fuse box using the Fuse Box Location guide. 

2

Remove the clear cover on the fuse box using the clips, but keep the white plastic fuse gripper attached to the cover (use fingers if missing)

3

Using the labels, find the fuse that you are resetting. 

4

When the fuse is extracted, there may be a small spark and/or clicking noise. This is perfectly normal and safe. 

In one, confident motion, use the plastic fuse gripper* to extract the fuse directly outward from the fuse box. Keep the fuse in the gripper.

Note*: To use the fuse gripper, you will need to slide the gripper around the head of the fuse before being able to extract it. If missing, use fingers. 
If the fuse is hard to extract, gently wiggle up & down. Try to avoid side to side movement.

5

Wait 30 seconds.

6

Insert the same fuse still in your gripper/hands back into the same fuse slot from which you extracted.

7

For water heater and dryer resets, it is normal for the temperature to take 5-10 mins to return. 
Dryer resets may also cause normal white smoke lasting approx. 10 mins. 

8

If the issue persists, submit an incident report.

Fuse Replacement

May require:

• Person with confidence in confined spaces with twisting body motion
• A tall person comfortable with reaching up high

Step

Instruction

Photo

1

Check the display to confirm that a fuse has blown.

2

Locate the fuse box

Note*: If needed, locate the fuse box using the Fuse Box Location guide. 

3

Remove the clear cover on the fuse box but keep the white plastic fuse gripper attached to the cover

4

Using the labels, find the fuse that you are replacing.

5

When the fuse is extracted, there may be a small spark and/or clicking noise. This is perfectly normal and safe. 

In one, confident motion, use the plastic fuse gripper* to extract the fuse directly outward from the fuse box. Throw the blown fuse in the trash.

Note*: To use the fuse gripper, you will need to slide the gripper around the head of the fuse before being able to extract it. If missing, use fingers. 
If the fuse is hard to extract, gently wiggle up & down. Try to avoid side to side movement.

6

Extract one of the spare fuses (shown perpendicular to the active fuses or take from the spare fuses box). Ensure the fuse is the same colour as the blown fuse.

7

Insert the spare fuse into the slot from which you extracted the blown fuse.

8

Put the cover of the fuse box back on and return to the display.

9

Return to the display and clear any error codes and press the button for the relevant part to turn it back on.

10

If the part resumes working, still submit an incident report to ensure a record is captured. 

If the issue persists, discontinue use of the component linked to the fuse and submit an incident report.