TG: Clean Water System
  • 23 Aug 2024
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TG: Clean Water System

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Article summary

Clean Water System
Troubleshooting Guide (TG)

SAFETY CALLOUTS

Consider the below callouts when guiding a volunteer through the instructions

NA

POSSIBLE REASONS FOR CALL

  • No water in machines
  • No water in showers
  • No sound to pump
  • Tank is not filling
  • Tank is filling when not selected
  • Water overflowing from van 
  • Washing machine IE (Inlet error)

TROUBLESHOOTING

Step 1: Identify the issue

Are you using mains tap water? If yes, 


Then

Is the tap turned on?

Turn on the tap

Is the clean hose kinked/squashed?

Fix kink or remove object squashing hose
SIG: Unkink a hose

Is the hose fully extended?

Fully extend hose
SIG: Unkink a hose

Can the shift be run on tanks?

Press the tap icon once to activate the pump.

Is the van overflowing with water?

Press the tap icon once to turn off the pump.

Are you using tanks? If no, 


Then

On the display, is the tap icon green?

Press the tap icon once to activate the pump.

Does the clean tank have water in it?

 SIG: Fill the clean water tank

Does the tank fill with water?

 SIG: Force fill the clean water tank (LV)

Is the van parked on a flat surface? (This can make the tank appear more full than it is)

Park on a flat surface

Is the display free from faults?

 SIG: Check the display for faults

Can the shift be run via mains tap?

Proceed to Step 2

Step 2: Communicate next steps to volunteer

Diagnostic complete, the issue cannot be resolved on shift. You will need to either

  1. Continue shift at reduced capacity and focus on connection with friends
  2. Pack up and go home


Submit an incident report




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